Return and refund policy

Return & Refund Policy – Zeema.com

1. Return Window

You may return your item within 30 days of delivery.

2. Return Cost

All returns are 100% free of charge. We cover all return shipping costs.

3. Return Method

Returns are processed by mail, with:

• A prepaid return label included inside the package

• No restocking fees

• No hidden costs

4. Accepted Return Types

We accept returns for:

• Defective products

• Non-defective products (changed mind, unwanted, etc.)

5. Exchanges

Yes, we accept exchanges for any reason.

6. Refund Processing Time

Refunds are processed within 24 hours maximum after the returned item is inspected and approved.

7. How to Start a Return

Email: contact@zeema.com
Or visit our website: https://zeema.com

8. Customer Support Hours

Monday–Saturday
Support ends at 2 PM (Berlin Time)